Legal Notice and Privacy Policy
This site is published by the Oasis Shadrin Group Company (under the Animalux brand), owner of the site and the domain name at the address of our website is: https://animalux.lu.
Who are we ?
Company information
The Oasis Shadrin Group Company (under the Animalux brand)
Oasis Shadrin Group l BP41 – 6101 Junglinster
Email: contact@animalux.lu
Director of publication: Mr. Olivier Schimpf
Hosting:
This site is hosted by the HOSTINGER Company, whose registered office is located at HOSTINGER INTERNATIONAL LTD, 61 Lordou Vironos Street, 6023 Larnaca, Cyprus.
Personal data means any information relating to an identified or identifiable natural person (data subject); is deemed to be identifiable a person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements, specific to his physical, physiological, psychological, economic, cultural or social identity.
Use of personal data collected from this site
Find below the list of the personal data that we collect on the users and visitors of our site according to the different cases.
This includes personal data such as name, email address and any other information transmitted via the contact form, personal account preferences and technical data such as cookie information.
All personal data is not created solely by your interactions with our site (example: contact form). They are also partly generated by technical processes such as cookies or the integration of third-party services (see below).
In order to better understand the data processing carried out by the company Oasis Shadrin Group, under the Animalux brand, we invite you to read the information below:
| Data type | Purpose of processing | Legislation | The duration of the conversation |
| • Last name and first name • Email address • Internal processing code allowing the identification of the client • Requests for information, history of the contractual relationship, origin of the sale, correspondence with the customer, identity of the persons in charge of the customer relationship | • Newsletter management • Business development • Response to a request for information • Information on products, services and promotional offers | Legitimate interest of the company and active consent of the user | 3 years |
Contact forms
The information collected on these forms is recorded in a file computerized by the company Oasis Shadrin Group, under the Animalux brand to respond to the customer’s contact request by our sales representatives and to provide for the sending of promotional and information emails. The legal basis of the processing is the active consent of the user and the legitimate interest of the company.
The data collected will be communicated to the following recipients only: the marketing department, the administrative departments and the sales department.
The data is kept for a maximum period of 3 years if the commercial relationship is not engaged.
Cookies
This subsection lists the cookies used by our site.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, content posted on social media, etc.). Content embedded from other sites behaves the same as if the visitor were to that other site.
These websites could therefore collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website. To find out more, refer to the legal notices and privacy policies of these sites.
Statistics and audience measurements
To measure the audience of our site, we use the third-party service Google Analytics, which is likely to leave a cookie in your browser to identify, for example, future new visits that you may make to the site, and thus distinguish new visitors from others. The information collected by these third-party tools does not allow us to identify you.
The administrators of our website can consult these statistics of visits which remain anonymous. Note that our host collects anonymous statistical data in order to measure the overall audience of our site for its own analyses, the monitoring of the security of its servers and, if necessary, the billing to our place of the use of the band traffic by Internet users visiting our site.
The lifetime of a login cookie is two days to 1 year. If you check “Remember me”, your login cookie will be kept for 1 year. If you clear cookies from your browser, the login cookie will be cleared.
Site access security tool (third party)
Security audit logs containing login and site activity information are stored in the cloud. These logs include the IP address and, if the information was transmitted, the contact information related to the form. These data are stored between 30 days and 12 months for security reasons.
Similarly, another third party, in charge of storing so-called “cache” data, keeps this data in the cloud for 7 days via a CDN which may include: IP, referer, connection location and internet service provider.
Use and transmission of your personal data
When you use a contact form on this site to send us information, it is stored in email. By default, we do not share your personal information with anyone. Nevertheless, we are likely to use them when we are working effectively on your file, after a commercial relationship with no link or existence on this site.
The rights you have over your data
If you have sent a message from a contact form on the site, you can request to receive a file containing all the personal data that we have about you on this site, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons.
Transmission of your personal data
The server hosting our website is located in France. In this sense, any data hosted on this site and concerning you is stored on European territory. Nevertheless, and although the service providers concerned are directly concerned and governed by the rules applicable in the European Union, be aware that your information is required to transit outside the European Union. European data protection law implies that the data of European residents transferred outside the European Union are protected under the same conditions as if they were in Europe.
Thus, statistical monitoring data (via Google Analytics) transits to secure processing and storage servers that may be located anywhere in the world (so-called “cloud” technology). Similarly, data sent via a contact form, called transactional e-mails (Mandrill system), pass through secure servers that may be located anywhere in the world. This last service does not store the content of the messages sent, but it keeps track of their passage (sender address, dates, times).
Finally, the messages sent by visitors via the contact forms are checked using an automated service for detecting the sending of unwanted messages (Google captcha). This service may analyze your IP and your behavior when filling out and submitting the form for the sole purpose of avoiding the sending of “spam” messages to us.
Contact information
To contact us, please refer to the contact page of the site.
Additional Information
How we protect your data
Access to the administration of the site involves a number of protection and alert devices related to the connection. Thus, only site administrators have access to data (called “logs”) related to contact forms. In addition to a password management policy whose number of digits is greater than the recommendations, and respecting the rules of good security practices, administrators have limited access to the use of double authentication.
The system and site features are updated several times a month to always have the latest and most secure configurations.
Third-party services that transmit data to us
If your website receives user data from third-party sources – including advertising sources – this information should be included in the third-party data section of your privacy statement.
This site is subject to Luxembourg legislation.
Animalux undertakes to comply with all Luxembourg laws and regulations governing the operation of a website.
It is reminded that the secrecy of correspondence is not guaranteed on the Internet network and that it is up to each Internet user to take all appropriate measures to protect their own data and/or software from contamination by possible viruses circulating on the Internet.